Prescription information


The surgery processes around 400,000 (four hundred y thousand) medications a year !!!





Its one of the reasons the phones have increasingly become difficult to get through on



As such we have the following information about prescriptions


Ways to order (which make the whole system so much more efficient)


For All Sites


  • automated phone system 24 hours a day seven days a week
  • online
  • by post
  • handing in request at reception
  • Telephone Requests for Vulnerable patients   -  tel: 0191 259 9997 - Prescriptions requests over the telephone will ONLY be taken between 9 am and 11 am Monday to Friday and at no other time.

For Garden Park and White Swan 

  • By telephone or in person during opening hours





Stopping paper based prescriptions


GPs can help save resources, reduce pollution and make the system more efficient by sending prescriptions to the chemist electronically. Patients will be asked to nominate a chemist for their medicines. Information found here­




Reduce the cost of prescriptions - prepayment cards are available by clicking here­